Phone Sales Manager at Creatunity LLC

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Phone Sales Manager at Creatunity LLC. Creatunity LLC is seeking a dynamic and results-oriented . Phone Sales Manager. to join our vibrant team! In this key role, you will drive our phone sales initiatives, increase customer engagement, and lead a passionate sales team to achieve outstanding results.. Responsibilities. . Manage and mentor a team of phone sales representatives, providing training and guidance to help them meet their sales targets.. . Develop and implement effective sales strategies and processes that align with our business goals.. . Analyze performance metrics to identify areas for improvement and enhance the sales process.. . Oversee daily operations of the phone sales department, ensuring that representatives provide outstanding customer service.. . Conduct regular sales meetings, coaching sessions, and performance reviews with team members.. . Collaborate closely with the marketing team to align messaging and promotions with sales efforts.. . Handle escalation and resolution of customer inquiries and complaints.. . Prepare and present sales forecasts, reports, and analyses to senior management.. . Stay updated on industry trends, competitors, and emerging business opportunities.. . . 5+ years of experience in sales, with at least 3 years in a managerial role.. . Proven track record of achieving sales goals and enhancing team performance, preferably in an e-commerce environment.. . Excellent leadership, coaching, and people management skills.. . Strong analytical abilities, with a data-driven mindset.. . Exceptional communication and interpersonal skills.. . Proficient in G-Suite and CRM Software.. . Ability to work in a fast-paced environment and adapt to changing priorities.. . Bachelor's degree in Business, Marketing, or a related field is preferred.. . Company Location: United States.