Dental Practice Support Specialist at Winning Assistants

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Dental Practice Support Specialist at Winning Assistants. Job Title: Dental Practice Support Specialist . Job Code:. [DAK-DSSR]. Position type: . Part-Time. Work hours: . 8:00 AM -12:00 PM Pacific Standard Time, Monday - Friday. Salary: . $5-$8 per hour depending on experience. Key Responsibilities:. Answer inbound calls from marketing and advertising leads. Respond to Instagram and Facebook inquiries in a timely and professional manner. Conduct virtual consultations with prospective patients. Educate patients on cosmetic and dental procedures, services, and treatment options. Discuss pricing confidently and provide accurate treatment estimates. Convert leads into scheduled appointments through effective communication and follow-up. Document and follow up on missed calls and pending inquiries. Schedule appointments using Oryx (or similar scheduling/EHR system). Manage and maintain the provider’s schedule based on workflow preferences. Send pre-visit forms and ensure completion prior to appointments. Enter and update patient insurance information accurately. Maintain detailed notes in patient records. Ensure smooth coordination between patients and clinical staff. Follow up with social media leads from Instagram and Facebook. Post before-and-after treatment content (in compliance with practice guidelines). Engage with followers and respond to comments and messages. Create and manage social media content using Canva. Requirements:. At least 1 year prior experience working in a U.S. dental office (required). Strong verbal communication skills with a clear, professional tone. Minimal accent and easy to understand over the phone. Confident discussing pricing and presenting treatment estimates. Strong sales ability with proven lead conversion experience. Experience handling high-touch or demanding cosmetic patients. Knowledge of dental and cosmetic procedures and terminology. Familiarity with Oryx or similar scheduling/EHR systems. Experience with Instagram, Facebook, and Canva. Proficient with computers and able to quickly learn new systems. Basic requirements. Must be proficient in speaking and writing English very clearly. Must have relevant work experience. Be able to submit an NBI clearance and/or Local Police Clearance background check before onboarding [mandatory]. Must be available for video meetings with your camera on (when needed). Technical requirements. Device: . Reliable laptop or desktop computer.. Internet:. High-speed connection (minimum 10 Mbps).. Audio: . Noise-canceling headset.. Video:. Webcam for virtual meetings.. Workspace: . Quiet, professional environment.. Company Location: Philippines.