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Spanish Speaking Live Chat Gaming Advisor at Patrique Mercier Recruitment By Ierotheos. Patrique Mercier Recruitment is thrilled to announce an opening for a Spanish Speaking Live Chat Gaming Advisor! In this engaging position, you will provide real-time support to our Spanish-speaking customers in the iGaming sector, assisting them with inquiries and enhancing their online gaming experience. Your role will be pivotal in ensuring customer satisfaction and providing accurate information in a timely manner. If you have a passion for gaming and excel in communication, we'd love to have you on our team!. Key Responsibilities. . Engage with Spanish-speaking customers through live chat, providing immediate support and assistance.. . Troubleshoot gaming-related inquiries, account issues, and platform navigation queries.. . Educate customers about promotions, game features, and responsible gaming practices.. . Keep accurate and detailed records of customer interactions within the CRM system.. . Collaborate with other team members to resolve complex customer issues and enhance the service provided.. . Stay informed on the latest industry trends and company product offerings to deliver knowledgeable support.. . . Fluency in Spanish and English is mandatory; additional languages are advantageous.. . Prior experience in customer service, preferably within the gaming or online gaming industry.. . Strong verbal and written communication skills, with a focus on providing excellent customer experiences.. . Familiarity with gaming regulations and a commitment to responsible gaming practices.. . Proficient in using CRM tools and live chat support systems.. . Ability to work under pressure and handle multiple inquiries efficiently.. . Company Location: Greece.