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Intake Specialist at Staff4Me. We are looking for empathetic, detail-oriented . Intake Specialists . to serve as the first point of contact for potential clients. In this role, you will be responsible for collecting and verifying essential case information, assessing client needs, and ensuring a smooth onboarding experience. Your communication skills and ability to maintain accurate records will be key to supporting our legal operations and delivering exceptional service.. Key Responsibilities. • Conduct initial client interviews via phone, email, or in person.. • Gather and verify personal, legal, or case-related information.. • Accurately input data into internal systems and maintain updated records.. • Coordinate with internal teams to ensure timely follow-up and service delivery.. • Clearly explain services, processes, and next steps to clients.. • Maintain confidentiality and comply with data protection regulations.. • Identify urgent matters and escalate them appropriately.. . High school diploma or equivalent required; associate or bachelor’s degree preferred. . . 6 months to 1 year of experience in customer service or administrative support within a law firm (required).. . Excellent verbal and written communication skills.. . Strong attention to detail and organizational abilities.. . Proficiency in Microsoft Office and data entry systems.. . Bilingual (English/Spanish) is a plus. . Company Location: Philippines.