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Remote Office Support Administrator (ABA Therapy) - EST hour at ISTA Personnel Solutions. ISTA Personnel Solutions South Africa. is a dynamic and fast-growing BPO company based in South Africa, specializing in providing top-tier operational support to U.S.-based companies. We are not a recruitment agency—we are a dedicated extension of our clients’ teams, delivering high-quality service with precision, efficiency, and a personal touch.. We are hiring!. We are currently looking for a perceptive and intuitive individual for a . Remote Office Support Administrator. role to our client providing Applied Behaviour Analysis . (ABA) Therapy. services in the USA . . This role requires a minimum of 6 months to 1 year of experience/knowledge in the Healthcare Industry (ABA preferred).. PLEASE NOTE:. . . Working Hours:. This role requires you to work USA hours, Mon – Fri from 9am to 6pm EST (15h00 to midnight South African time; subject to change based on daylight savings) . . . Work Environment:. This is a remote role for South African Citizens only . . . Internet Requirements:. A fixed fibre line with a minimum speed of . 25 Mbps. (upload & download) and support for a wired Ethernet connection is . mandatory. . . . Power Backup:. A . reliable power backup solution. is required to manage load shedding and power outages. Applicants without a power backup . cannot be considered. . . Responsibilities:. . Provide day-to-day administrative and operational support to healthcare and billing teams . . Perform accurate data entry and maintain up-to-date internal records and systems . . Communicate effectively with internal teams and admin to ensure seamless task execution . . Assist with tracking claims, authorizations, and documentation related to billing workflows . . Use platforms such as HubSpot, CentralReach, ClickUp, and Brillium to manage workflows and updates . . Prepare and maintain reports and trackers using Excel, PDFs, and Outlook . . Flag and resolve process delays or inefficiencies where applicable . . Ensure compliance with internal policies and industry-specific procedures . . . 6 months – 1 year experience in the . Healthcare Industry. (ABA experience preferred) . . Strong . communication skills. – able to clearly convey ideas, comprehend and respond to clients or admin, and engage effectively with team members . . High . attention to detail. – consistent, accurate, and thorough in task execution . . Strong . technical proficiency. – understands back-office functions and can identify or solve workflow issues . . Effective . time management. – able to handle multiple tasks, prioritize, and meet deadlines in a fast-paced environment . . Familiarity with . HubSpot. or a similar CRM is a plus . . Experience using systems such as . CentralReach. , . ClickUp. , or . Brillium. is advantageous . . Proficient in . MS Office. (Excel, Outlook). . If you are not contacted within 14 working days, please consider your application unsuccessful. . Company Location: South Africa.