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PLG Product Analyst (Mid-Level, Remote) at Lucidya. About Lucidya. Lucidya is on a mission to transform how businesses grow by putting . Product-Led Growth (PLG). at the heart of our SaaS strategy. We are building a . self-serve product experience. that empowers users to onboard seamlessly, discover value faster, and adopt features with minimal friction.. To accelerate this transformation, we’re hiring a . PLG Product Analyst. to be the . data backbone of our PLG initiatives. , driving visibility into user behaviour, funnels, activation, and retention.. About the Role. As a . PLG Product Analyst. , you will:. . Own the . funnel health, event tracking, and behavioral insights. for Lucidya’s products. . . Build the . analytics framework. that powers PLG adoption, retention, and experiment validation. . . Partner cross-functionally with . Product, Engineering, Marketing, CX, and Leadership. to deliver data-driven insights that directly impact growth and strategy. . . This role is perfect for someone who thrives on:. . Diving deep into user data to define and track . activation, time-to-value, and retention. . . . Building dashboards that illuminate . user journeys and friction points. . . . Running experiments and validating hypotheses with . actionable insights. . . . Being the . go-to expert. on PLG analytics.. . What You’ll Do. . Build and own Lucidya’s . product analytics framework. from the ground up. . . Define and maintain . event tracking taxonomy. across PLG features and funnels. . . Design . dashboards and reports. to track activation, retention, adoption, churn, and growth metrics. . . Partner with Product Managers to design, run, and validate . A/B experiments. . . . Conduct deep-dive analyses on . user journeys, cohorts, and feature adoption. . . . Sync product events with . marketing tools. to enable lifecycle campaigns. . . Deliver monthly . analytics reports. to leadership with actionable recommendations. . . Maintain embedded dashboards for key modules (Social Listening, OmniServe).. . What Success Looks Like. . . Data Coverage:. % of key events and flows tracked accurately. . . . Time-to-Insight:. Faster access to clean, actionable data for PMs and leadership. . . . Activation Improvements:. Optimizations that improve onboarding and time-to-value. . . . Adoption Metrics:. Growth in usage of core and new features. . . . Experiment Velocity:. A/B tests executed, validated, and iterated at scale. . . . Retention & Churn:. Improved ability to predict and reduce churn.. . First 90–120 Days. 90 Days:. . Audit current analytics and tracking gaps. . . Deliver the . Lucidya Product Analytics Playbook. (metrics, events, funnels). . . Launch the first . unified PLG + Product dashboard. . . . 120 Days:. . Enable . self-serve analytics. for PMs, PLG, and Marketing. . . Deploy feature-level adoption dashboards across products. . . Implement an . experimentation framework. across squads.. . What You’ll Bring (Must-Haves). . 5+ years in . product analytics, data analytics, or growth analytics. (SaaS preferred). . . Deep knowledge of . PLG funnels, SaaS metrics, and activation frameworks. . . . Hands-on experience with analytics tools: . Mixpanel, Amplitude, GA4, Tableau, Looker, or Metabase. . . . Strong . SQL skills. and comfort working with engineers on data pipelines. . . Proven experience supporting . A/B testing frameworks. and analyzing results. . . Ability to define . North Star metrics. and align KPIs to business goals. . . Strong communicator with the ability to . translate complex data into clear insights. . . . Self-starter with . cross-functional leadership skills. .. . Company Location: Jordan.