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Danish Speaking Customer Service Agent - Work In Greece - Mercier Consultancy at Mercier Consultancy MD. Mercier Consultancy is delighted to offer a rewarding opportunity for a Danish Speaking Customer Service Agent to work in beautiful Greece! This position not only allows you to engage with a range of customers but also provides a chance to live and work in a vibrant cultural setting while delivering exceptional service.. Responsibilities. Support Danish-speaking customers via phone, email, and chat by responding to inquiries related to products and services.. Provide detailed product information and assist customers in navigating their concerns effectively.. Resolve customer complaints promptly while maintaining a strong focus on customer satisfaction.. Document customer interactions accurately within the CRM system to facilitate follow-ups and service improvements.. Collaborate with other departments to enhance the customer experience and ensure smooth service delivery.. Stay updated on promotions, product launches, and company policies to provide informed support.. . Fluency in Danish (both written and spoken); proficiency in English is advantageous.. . Experience in customer service or a related field is preferred.. . Strong communication skills and a customer-oriented mindset.. . Aptitude for problem-solving and ability to address customer issues with empathy.. . Familiarity with CRM systems and standard office software.. . Willingness to relocate to Greece and immerse in a new cultural experience.. . A positive attitude and eagerness to learn and grow within the role.. . Company Location: Sweden.