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Danish Speaking CS Roles In Bulgaria - Paid Relocation and extra perks at Mercier Consultancy. Mercier Consultancy is thrilled to offer Danish Speaking Customer Service Roles in Bulgaria, complete with paid relocation and extra perks! This opportunity is ideal for enthusiastic individuals looking to enhance their career in a vibrant environment while providing excellent customer support.. As a Customer Service Representative, you will be responsible for assisting our Danish-speaking customers. Your role will involve addressing inquiries, resolving issues, and providing in-depth information about our services. This position not only allows you to utilize your language skills but also offers a wonderful chance to experience living and working in Bulgaria.. Responsibilities. . Deliver exceptional customer service in Danish through various platforms such as phone, email, and chat. . Assist customers with their questions and concerns regarding our services. . Document customer interactions accurately in our CRM system. . Coordinate with internal teams to resolve customer issues effectively. . Collect and analyze customer feedback to improve service quality. . Stay informed about product updates and departmental offerings. . Participate in training programs to further develop customer service skills. . . Fluency in both Danish and English with strong communication skills. . Proven customer service skills and a proactive approach to problem-solving. . Previous experience in customer service preferred, especially in relevant sectors. . Ability to adapt to a fast-paced environment while managing various customer requests. . Strong attention to detail and excellent organizational abilities. . Enthusiasm for delivering an outstanding customer experience. . Experience with customer support systems and CRM tools is an advantage. . Company Location: Bulgaria.