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Spanish Speaking Customer Service for Insurance industry at Patrique Mercier Recruitment. Patrique Mercier Recruitment is dedicated to connecting candidates with extraordinary job opportunities in their native languages across the globe. We specialize in a diverse range of industries, including social media, gaming, healthcare, retail & e-retail, travel, automotive, financial, insurance, energy, and telecommunications. As a leading agency, our goal is to ensure that we find the perfect match for both candidates and employers. We are currently seeking a talented Spanish Speaking Customer Service Representative to join the dynamic team within the insurance industry. In this role, you will be instrumental in providing exceptional service to Spanish-speaking clients, ensuring their needs are met with professionalism and efficiency. This position offers a unique opportunity to work in a fast-paced environment where your language skills will be invaluable in assisting customers from various backgrounds. If you are passionate about helping others and possess strong communication skills, this could be your chance to take the next step in your career while working for a reputable company that values its employees.. Responsibilities. . Provide outstanding customer service to Spanish-speaking clients in the insurance industry.. . Assist customers with inquiries regarding their insurance policies and claims.. . Resolve customer complaints and issues in a timely and professional manner.. . Educate clients about insurance products and services available.. . Maintain detailed records of customer interactions and transactions.. . Collaborate with other departments to ensure customer needs are met effectively.. . Continuously improve personal knowledge of insurance policies and industry trends through training and development.. . . Fluency in Spanish is required, both written and spoken.. . Previous experience in customer service, preferably in the insurance industry.. . Strong problem-solving skills and ability to handle difficult situations with composure.. . Excellent communication skills and a friendly, empathetic demeanor.. . Ability to work independently as well as part of a team in a fast-paced environment.. . Basic understanding of insurance processes and terminology is a plus.. . Flexibility to adapt to changing workloads and priorities.. . Company Location: Greece.