Operations Associate at Hireframe

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Operations Associate at Hireframe. As an Operations Associate, you will play a key role in acquiring and onboarding new chefs ahead of our city launches. You’ll primarily manage inbound leads across 12 cities and may also support cold outreach when needed. Your focus will be on efficiently moving applicants through the application and onboarding process to ensure successful launch readiness.. Duties and Responsibilities. . Contact new applicants via phone and messaging to introduce the platform and offer onboarding assistance. . Answer questions related to the Weekly Service, application steps, taste tests, logistics, and more. . Maintain strong communication and build trust with prospects. . Schedule in-person events for menu photography. . Assist applicants in building their digital profiles and menus. . Guide applicants through account setup and readiness to accept orders. . Coordinate initial supplies and delivery logistics for launch. . Ensure applicants understand key steps: receiving, processing, packing, labeling, and delivering orders. . Consistently act with urgency to onboard chefs quickly and efficiently. . Manage a pipeline of approximately 50 active applicants. . Conduct frequent follow-ups via calls and messages to keep onboarding on track. . Hit monthly targets, specifically number of chefs successfully onboarded. . . Proven ability to manage multiple applicants and tasks at once. . Strong communication and interpersonal skills via phone, email, and messaging. . High attention to detail, with a focus on logistics and process execution. . Comfortable working independently in a fast-paced remote environment. . Available to work 20–30 hours per week during CST or PST hours. . Company Location: Philippines.