We are redirecting you to the source. If you are not redirected in 3 seconds, please click here.

Spanish Speaking Support Center Agent at Mercier Consultancy Europe. Mercier Consultancy is excited to announce an opening for a Spanish Speaking Support Center Agent. In this role, you will be essential in providing excellent customer service and technical support to our Spanish-speaking clientele. Your ability to communicate effectively will help you assist customers with inquiries, troubleshoot issues, and ensure an overall positive experience. If you are passionate about customer service and have a flair for problem-solving, we would love to have you on our team!. Responsibilities. . Answer customer inquiries through phone, email, and chat in Spanish, providing timely assistance and solutions.. . Assist clients with product-related issues, service inquiries, and troubleshooting processes.. . Maintain detailed documentation of client interactions and resolutions for future reference.. . Collaborate with other teams to escalate and resolve complex customer issues effectively.. . Provide feedback and suggestions to improve overall customer service quality.. . Stay equipped with knowledge about services, updates, and industry changes to enhance client support.. . Participate in ongoing training and development to improve your skills and knowledge base.. . . Fluency in Spanish and English, both written and verbal, is required.. . Experience in customer service or support roles is preferred.. . Strong communication skills with a focus on delivering exceptional customer satisfaction.. . Aptitude for addressing inquiries and resolving problems efficiently.. . Excellent organizational skills and attention to detail.. . Proficiency in using customer service software and support tools.. . A collaborative team player who is also capable of working independently.. . Willingness to work flexible hours, including evenings or weekends if necessary.. . Company Location: Greece.