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Norwegian Speaking Customer Service Jobs In Serbia at Mercier Consultancy Europe. Mercier Consultancy is thrilled to announce an exciting opportunity for Norwegian Speaking Customer Service Representatives to join our team in vibrant Serbia! In this crucial role, you will provide exceptional support to our Norwegian-speaking clients, ensuring their inquiries are handled with professionalism and efficiency. Experience the rich culture, dynamic atmosphere, and beautiful landscapes of Serbia while advancing your career in customer service. If you are passionate about helping others and ready to embrace a new adventure, we would love to hear from you!. Responsibilities. . Deliver high-quality customer service in Norwegian through various communication channels, including phone, email, and live chat.. . Assist customers with their inquiries about products and services, providing accurate information and solutions.. . Effectively resolve customer complaints and issues, ensuring a positive customer experience.. . Document customer interactions meticulously and provide insights for service improvements.. . Collaborate with team members to enhance service quality and tackle common challenges.. . Stay knowledgeable about company offerings and industry trends to offer informed support.. . Participate in continuous training programs to enhance your customer service skills.. . . Fluency in Norwegian and English is required, with strong written and verbal communication skills.. . Previous experience in customer service is advantageous, but a positive attitude and willingness to learn are highly valued.. . Excellent problem-solving abilities and a strong commitment to customer satisfaction.. . Ability to handle multiple inquiries efficiently in a fast-paced environment.. . Basic computer proficiency and familiarity with customer service software is a plus.. . Willingness to work in Serbia and adapt to a new cultural experience.. . Flexibility to work various shifts, including evenings and weekends, as needed.. . Company Location: Serbia.