We are redirecting you to the source. If you are not redirected in 3 seconds, please click here.

Customer Support Agent (German Market) at Best Service Team. Lust auf "Best Service"? Help Us Redefine the Digital Experience 🇩🇪. The Mission. At . Best Service Team (BST). , we don’t just close tickets; we build bridges. We provide high-impact, B2B service solutions for the digital age. As a . remote-first, international team. , we help world-class brands deliver seamless customer experiences through a blend of cutting-edge expertise and genuine empathy.. What is BST?. BST is a dedicated provider specializing in the intersection of technology and human interaction. We operate globally, bringing together diverse cultures and behaviors to solve complex challenges within the . online betting industry. . If you thrive in fast-paced, tech-driven environments, you’ve found your home.. The Role: Russian-Speaking Support Advocate. You aren’t just a "point of contact." You are the voice of our brand for the German-speaking market. In the world of online gaming, speed, precision, and cultural nuance are everything. You will be the hero who turns a technical query or a complex challenge into a moment of loyalty and satisfaction.. What Your Day Will Look Like. The Bridge Builder:. Engage with Russian-speaking customers via phone, email, and chat, ensuring every interaction is seamless and professional.. The Detective:. Solve complex challenges unique to the gaming industry, providing accurate solutions in a timely manner.. The CRM Guru:. Carefully document interactions and feedback, helping our international team stay aligned and informed.. The Collaborator:. Work across a global, remote team to resolve high-impact issues for world-class brands.. The Continuous Learner:. Dive into training sessions to sharpen your product knowledge and service mastery.. Fluency in German and English, both written and spoken.. Previous experience in customer support or a related field is preferred.. Strong communication skills, with the ability to convey information clearly and effectively.. Proficiency in using computer applications and customer service software.. Ability to work in a fast-paced environment and handle multiple tasks simultaneously.. Strong problem-solving skills and a customer-first mindset.. Availability to work flexible hours, including weekends and holidays if needed.. Company Location: Lithuania.