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Spanish Speaking Customer Support - Work in Bulgaria - Fully paid relocation at Mercier Consultancy MD. Mercier Consultancy MD is thrilled to offer an exciting opportunity for a Spanish Speaking Customer Support Representative, with a fully paid relocation package to Bulgaria. This role is perfect for individuals who are passionate about customer service and want to work in an inspiring environment while supporting our Spanish-speaking clients.. Key Responsibilities. . Provide exceptional customer support to Spanish-speaking clients through various communication channels such as phone, email, and live chat.. . Respond to inquiries regarding products, services, and company policies quickly and accurately.. . Efficiently resolve customer complaints and issues to keep satisfaction levels high.. . Document all interactions with clients in our CRM system for thorough record-keeping and future reference.. . Collaborate with internal teams to ensure client needs are met and service quality is continually improved.. . Stay informed about company offerings and industry trends to provide informed advice to clients.. . . Fluency in Spanish (both written and spoken) is essential; knowledge of English is a plus.. . Previous experience in customer service or related roles is preferred.. . Excellent communication and interpersonal skills to build rapport with clients.. . Strong problem-solving skills and a proactive approach to handling inquiries.. . Familiarity with customer service software and CRM systems is advantageous.. . Able to work independently as well as collaboratively within a team environment.. . A willingness to relocate to Bulgaria and embrace the new cultural experience.. . Company Location: Bulgaria.