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Scheduler & Receptionist at Staff4Me. We are seeking a motivated and detail-oriented . Scheduler & Reception. ist to join our team. This dual role serves as a crucial first point of contact for clients and caregivers, providing exceptional administrative support while ensuring smooth scheduling operations and maintaining efficient front-desk operations.. Key Responsibilities:. Client and Caregiver Coordination. :. · Manage and coordinate caregiver schedules to ensure appropriate client-caregiver matching.. · Communicate effectively with caregivers regarding availability and certifications.. · Respond to client inquiries and concerns promptly and professionally, adjusting schedules when needed.. Administrative & Reception Support:. · Maintain accurate records and documentation in the system, including caregiver certifications, schedules, and client details.. · Perform various administrative tasks to support the scheduling process and overall office needs.. · Assist in client and caregiver onboarding, ensuring smooth transitions and service delivery.. · Manage general correspondence and maintain organized virtual files.. Independent Operations (Post-Training Period):. · After the training period, take ownership of daily responsibilities, including both scheduling tasks and reception duties.. · Ensure smooth communication with caregivers, clients, and other departments to maintain high service levels and a positive client experience.. ·. Experience: At least 1 year of experience in customer service/administrative roles.. · . Skills: Strong verbal and written communication skills in English, with a focus on clarity and professionalism. . Spanish proficiency is a plus.. · . Technical Proficiency: Experience with scheduling software such as WellSky or a similar system. . Ability to quickly learn new tools and web-based messaging systems. . Proficient in standard office software (e.g., Microsoft Office Suite).. · Personality: Task-oriented, highly organized, customer-focused, and able to work independently. . · Must have a positive, proactive approach to problem-solving and excellent interpersonal skills.. · Availability: Ability to work flexible hours as needed and be on call outside of regular office hours.. Additional Information:. · This role is client-facing and requires strong customer service and interpersonal skills.. · The ideal candidate will thrive in a fast-paced, dynamic environment, and demonstrate strong multitasking abilities while managing both scheduling and reception responsibilities.. Shift: Monday-Friday, 8:00 am - 4:30 pm, Eastern Standard Time | 8:00PM- 4:30 PM PHT. Job type: Fulltime. Company Location: Philippines.