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Swedish Speaking Customer Support for Home Appliances Department at Mercier Consultancy Europe. Mercier Consultancy Europe is seeking a Swedish Speaking Customer Advisor to join our dynamic team. In this role, you will be the first point of contact for our Swedish-speaking clients, providing them with outstanding support and assistance. Your responsibilities will include handling inquiries, resolving issues, and ensuring a seamless customer experience. If you are passionate about helping others and possess excellent communication skills, we want to hear from you!. Key Responsibilities. . Provide exceptional support to customers through phone, email, and chat in Swedish.. . Address customer inquiries and concerns promptly and professionally.. . Document customer interactions and feedback to maintain a high standard of service.. . Collaborate with colleagues to improve service delivery and customer satisfaction.. . Stay informed about product offerings and company updates to provide accurate information to customers.. . Collect and analyze customer feedback to identify trends and areas for enhancement.. . Participate in training and development opportunities to enhance your customer service skills.. . . Fluency in Swedish and English, both written and spoken, is essential.. . Previous experience in customer service or a related role is preferred.. . Strong communication and interpersonal skills with a customer-focused approach.. . Ability to solve problems effectively and efficiently.. . Comfortable working in a fast-paced and dynamic environment.. . Familiarity with customer service software and tools is an advantage.. . Willingness to work flexible hours, including evenings or weekends if needed.. . Company Location: Greece.