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French Speaking Customer Service for Biotechnology industry at Patrique Mercier Recruitment By Ierotheos. Patrique Mercier Recruitment is pleased to announce an exciting opportunity for a French Speaking Customer Service Representative in the Biotechnology industry. Based in Athens, Greece, this vital role entails providing exceptional support to French-speaking clients, assisting them with inquiries related to biotechnology products, services, and technical issues. Your ability to offer knowledgeable assistance and resolve customer concerns will be critical in promoting customer satisfaction and loyalty. If you are passionate about biotechnology and have strong communication skills, we invite you to apply!. Responsibilities. . Provide high-quality customer service to French-speaking clients regarding biotechnology products and services.. . Assist customers with inquiries, order placements, and product information.. . Document all customer interactions accurately in the CRM system for efficient tracking and follow-up.. . Collaborate with internal teams, including technical support and sales, to resolve customer issues promptly.. . Stay informed about industry trends and product developments to provide informed assistance.. . Build and maintain strong relationships with customers to enhance loyalty and satisfaction.. . . Fluency in French and English; proficiency in additional languages is a plus.. . Experience in customer service, preferably within the biotechnology or healthcare sector.. . Strong communication and problem-solving skills.. . Familiarity with CRM systems and basic computer applications.. . Detail-oriented with strong organizational skills.. . Able to work effectively both independently and as part of a team.. . Able to relocate to Athens, Greece.. . Company Location: Greece.