Arrears Executive at Target. Arrears Executive – Fully Remote. Starting salary of £26,000 per annum. Plus the opportunity to earn a bonus of up to £1,000 per year. 37.5 Hours Per Week. 7.5 hour shift Monday - Friday between 8am and 8pm. 1 in 2 Saturdays. At Target Group, we’re driven by more than deadlines—we’re driven by the opportunity to make a meaningful difference. As a leading player in BPO Financial Services and Technology, we’re constantly evolving, innovating, and finding new ways to support our customers when they need it most.. We’re looking for compassionate and proactive . Arrears Executives. to join our team and help guide customers through periods of financial difficulty. If you’re motivated by helping others and want to be part of a business that values collaboration, growth, and real impact, we’d love to hear from you.. What You’ll Be Doing. As an Arrears Executive, you’ll be a reassuring voice for customers who are navigating challenging financial situations. Day to day, you will:. Speak with customers undergoing the debt recovery process—listening carefully, showing empathy, and helping ease their concerns. Carry out income and expenditure assessments to understand affordability and establish sustainable repayment plans. Use your judgement to signpost customers to external support organisations such as Citizens Advice or charitable debt services. What We’re Looking For. We’re searching for someone who brings not just skills, but heart:. A people person. who is friendly, approachable, and committed to delivering outstanding customer service. Someone who . genuinely cares. about helping customers and making a positive difference. A team player. who thrives in a supportive, collaborative environment. Naturally . proactive, curious, and solution‑focused. Experience in an . Arrears or Collections. role. Previous experience supporting . vulnerable customers. in a regulated environment. Company Location: United Kingdom.
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