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Dutch Speaking Helpdesk Support Agent at Patrique Mercier Recruitment By Cyriel. Join our enthusiastic team at Patrique Mercier Recruitment as a Dutch Speaking Helpdesk Support Agent! We are seeking motivated individuals who are dedicated to providing outstanding customer service. If you have excellent communication skills and a passion for helping others, this is the opportunity for you!. In this role, you will be the first point of contact for our Dutch-speaking clients, assisting them with their technical inquiries and ensuring that they have a seamless experience with our services. Your proactive approach and friendly demeanor will be essential in making a positive impact on our customers.. Main Responsibilities. . Provide exceptional helpdesk support to Dutch-speaking customers through phone, email, and chat.. . Identify, troubleshoot, and resolve technical issues efficiently to meet client needs.. . Educate clients about product features and best practices to enhance their experience.. . Carefully document all customer interactions for future reference and service enhancement.. . Collaborate with team members to address customer concerns effectively.. . Engage in ongoing training to stay updated on the latest product offerings and industry trends.. . . Fluency in Dutch (both written and spoken) is required. Your nationality and native language should be clearly stated.. . Excellent communication skills with a strong customer-focused approach.. . Solid problem-solving skills and the ability to think critically.. . Experience in customer service or helpdesk roles is highly desirable.. . A collaborative spirit and capability to work well within a team environment.. . Enthusiasm for technology and a strong desire to help clients.. . Commitment to delivering high-quality customer service and fostering positive client relationships!. . Company Location: Greece.