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Polish Customer Advisor Retail Sector - Work In Greece - Fully Paid Relocation at Mercier Consultancy MD. Mercier Consultancy MD is excited to present an opportunity for a Polish Customer Advisor in the Retail Sector, based in Greece! This position comes with fully paid relocation support for candidates looking to make a move. If you have a flair for customer service and a passion for retail, we invite you to join our dynamic team and help us deliver exceptional experiences to our Polish-speaking clients.. Key Responsibilities. . Provide outstanding customer support to Polish-speaking clients in the retail sector through phone, email, and chat communications.. . Assist customers with inquiries regarding products, order statuses, returns, and other retail-related services.. . Handle customer complaints and resolve issues to ensure a high level of satisfaction and loyalty.. . Document customer interactions accurately in our CRM system to maintain comprehensive records.. . Collaborate with the retail team to relay customer feedback and contribute to service improvements.. . Stay informed about the latest retail trends and product knowledge to enhance customer interactions.. . . Fluency in Polish (both written and spoken) is required; proficiency in English is an advantage.. . Previous experience in customer service within the retail sector is highly preferred.. . Strong communication skills and the ability to engage effectively with customers.. . Excellent problem-solving capabilities and a proactive approach to customer inquiries.. . Familiarity with CRM systems and retail management software.. . Willingness to relocate to Greece and embrace a new cultural experience.. . A genuine interest in the retail industry and a commitment to delivering exceptional customer service.. . Company Location: Bulgaria.