Sales Manager(Cruise & Tourism Industry) at Metova. Our client, a global leader in cruise and tourism experiences, known for providing unparalleled shore excursions, tours, and activities worldwide, tailored for cruise and hotel travelers, is seeking a relationship-driven Sales Manager. This individual will oversee and grow our internal network of travel agent partners, with a strong focus on deepening engagement and increasing sales through trusted, strategic relationships.. . . Strategic Relationship Management. : Manage and grow relationships with a large portfolio of travel agents, concierge partners, and agency networks. Develop trust and loyalty through regular virtual meetings, education, and sales support.. . . Partner Activation & Revenue Growth:. Develop tailored engagement strategies to activate new and dormant agent accounts using data insights. Drive agent-led sales to meet revenue goals through a consultative, partnership-first approach.. . . Lead Internal Sales Development Reps (SDRs). : Oversee a team of SDRs who handle inbound inquiries and early-stage outreach. Coach and mentor team members to support pipeline generation and conversion.. . Account Planning & Upselling: Proactively identify growth opportunities within the partner network. Recommend relevant cruise excursions, promotions, and packages aligned with agent and client needs.. . . Reporting & CRM Management:. Utilize HubSpot and other sales tools to manage pipeline, generate reports, and analyze sales metrics. Maintain accurate records of all agent communications and progress.. . . Collaborate Cross-Functionally:. Serve as the voice of the partner network across internal marketing, operations, and leadership teams. Share partner insights and contribute to strategic planning.. . Establish a new group business to meet and exceed company targets. . . . This role needs to be able to work 9 AM-5 PM EST on weekdays to collaborate with the team. This is a remote position with a focus on the East Coast and Midwest. . The ideal states this individual would be in are MD, WI, FL, RI, or TX, but we will consider other states for the right individual.. . 3+ years of experience in the travel, cruise, or tourism industry, ideally in a sales or business development capacity.. . Deep understanding of the travel agent ecosystem, including retail agents, host agencies, and independent contractors.. . Demonstrated success in managing and growing large partner portfolios (10k+) using a relationship-first sales strategy.. . Familiarity with cruise line operations, shore excursion offerings, and group sales processes.. . Excellent verbal and written communication, presentation, and negotiation skills.. . High proficiency in CRM systems, particularly HubSpot Sales Enterprise.. . Strong organizational skills with an ability to work independently and lead internal teams.. . Experience coaching or managing SDRs or account executives is a plus. . Company Location: United States.
Sales Manager(Cruise & Tourism Industry) at Metova