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Sales Operations Analyst- Orders at Calabrio. Are you driven by innovation and looking to thrive in a fast-paced, growing environment? Join us at Calabrio and be part of our dynamic team! Help us in reshaping the landscape of customer experience – where every interaction becomes an opportunity, and every insight drives meaningful change. . Introducing Calabrio.  – The trailblazers in customer experience intelligence! Revolutionizing the way organizations connect with their customers, we empower businesses to elevate every interaction to new heights. Our cutting-edge cloud platform, coupled with AI-driven analytics tools, unlocks the true essence of customer sentiment, turning data into actionable insights with lightning speed. . Calabrio is looking for an Order Operations Analyst to join our Revenue Operations team. In this role, you will be responsible for reviewing closed-won sales opportunities to ensure accuracy, compliance, and completeness before they are officially booked as revenue.. What you'll be doing:. . Review and validate all closed-won opportunities in CRM (e.g., Salesforce) for completeness and accuracy.. . Ensure alignment between sales order forms, pricing, and contractual terms before booking.. . Check for proper approvals, documentation, and compliance with internal booking policies.. . Flag and resolve inconsistencies or errors in deal records in collaboration with Sales and Finance teams.. . Maintain clear audit trails and ensure bookings are ready for downstream revenue recognition processes.. . Provide feedback to sales and operations teams to improve deal hygiene and reduce rework.. . Support month-end and quarter-end close processes by prioritizing reviews of high-value or complex deals.. . Identify and suggest process improvements or automation opportunities in the deal review workflow.. . . Bachelor’s degree in Business, Finance, Accounting, or related field.. . 2+ years of experience in sales operations, revenue operations, deal desk, or order management.. . Familiarity with CRM systems (e.g., Salesforce), CPQ tools, and ERP platforms (e.g., NetSuite).. . Strong attention to detail and ability to interpret contract terms and pricing.. . Excellent communication skills and ability to work cross-functionally in a fast-paced environment.. . Understanding of SaaS business models and basic revenue recognition principles is a plus.. . Company Location: United States.