Remote Customer Support Role for German Speakers in Greece- Full Paid Relocation at Patrique Mercier Recruitment JP. Join the dynamic team at Patrique Mercier Recruitment JP as a Remote Customer Support Representative for German Speakers! . This exciting opportunity allows you to work from Greece while enjoying a fully paid relocation package. We are looking for dedicated individuals who are passionate about providing top-notch customer service to our German-speaking clientele.. In this role, you will be responsible for assisting customers with their inquiries and providing solutions in a timely manner, all from the comfort of your own remote workspace in beautiful Greece. You'll be part of a supportive team with ongoing training to enhance your skills and ensure your success. If you are ready to embrace a fresh start and immerse yourself in a vibrant new culture, this position is perfect for you!. Responsibilities. . Deliver high-quality customer support to German-speaking clients via phone, email, and chat.. . Assist with inquiries related to products, services, billing, and technical issues.. . Resolve customer issues efficiently and effectively.. . Document customer interactions accurately in the company's CRM system.. . Participate in training sessions to continuously improve service quality.. . Collaborate with colleagues to enhance overall customer satisfaction.. . Proactively suggest improvements to processes and service delivery.. . . Fluency in German and English, both written and spoken.. . Excellent communication skills with a strong focus on customer service.. . Able to troubleshoot and resolve issues efficiently.. . Strong learning agility and adaptability to a remote work setting.. . No prior experience required; enthusiasm for customer support is essential.. . Detail-oriented with a positive and proactive approach.. . Willingness to relocate to Greece and experience a new culture.. . Company Location: Croatia.
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