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Virtual Assistant - CRM, Outreach & Digital Operations at Winning Assistants. Job Title: Virtual Assistant – CRM, Outreach & Digital Operations. Position Type: . Part-Time . Work Hours: . 11:00 AM – 3:00 PM EST. Work Days: . Monday–Friday. Salary Rate: . $5–$6 USD per hour (depending on experience). Job Code: . [SP-CGG]. Workplace: . Remote. Preferred Candidate Location: . Philippines. About Our Client. Our Client is seeking a reliable, proactive, and growth-minded Virtual Assistant to support a small but expanding nonprofit organization run by a dedicated leadership team. The organization is focused on community impact and is now ready to scale through stronger communication, better outreach, and improved systems.. The right candidate will be trusted with real responsibility, encouraged to take initiative, and supported while learning on the job. Leadership values personality, communication, and ownership over perfection.. The goal of this role is to reduce administrative burden, improve digital systems, and allow leadership to focus on community work, programming, and family responsibilities.. Core Responsibilities. Maintain timely and accurate CRM updates. Collect, organize, and track donation data from the past year. Assist with issuing year-end donor receipts. Support and help complete the CRM transition from Neon CRM to CiviCRM. Work closely with leadership to learn systems collaboratively during the transition. Ensure accurate donor records and clean data management. Platforms & Tools You’ll Work With. Neon CRM – currently used for donation tracking and CRM management. CiviCRM – upcoming transition; VA will learn this alongside leadership. WordPress – assist with updating and maintaining a website that has not been updated in several years. Google Voice – support the organization’s phone and communication system. Creative, Outreach & Growth Support. Create and edit designs using Canva. Assist with social media management. Support outreach efforts for sponsors and partners. Help improve communications and outreach strategies to support organizational growth. What Success Looks Like. Accurate, up-to-date CRM records. Organized and reliable donation tracking. Successful completion of the CRM migration. Proactive problem-solving and initiative. Significantly reduced administrative workload for leadership. This is a flexible, evolving role. Workload may fluctuate by month, and expectations will be reviewed and adjusted after the first few months to ensure mutual benefit.. Experience Requirements. Medical education or degree: Not required. Previous experience as a Virtual Assistant: Preferred but not required. Medical license (doctor, nurse, PT, etc.): Not required. Basic Requirements. Excellent English comprehension, speaking, and writing skills (non-negotiable). Relevant work experience in administrative, CRM, digital, or support roles. Strong attention to detail and ability to follow instructions accurately. Ability to work independently without constant micromanagement. Proactive personality with a willingness to take initiative. Open to learning, growing, and being trained. Someone who can be trusted with responsibility and ownership. Ability to submit an NBI Clearance and/or Local Police Clearance before onboarding (mandatory). Availability for video meetings with camera on when required. Technical requirements. Device: Reliable laptop or desktop computer.. Internet: High-speed connection (minimum 10 Mbps).. Audio: Noise-canceling headset.. Video: Webcam for virtual meetings.. Workspace: Quiet, professional environment. Company Location: Philippines.