Service Support Administrative Assistant at Jobgether

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Service Support Administrative Assistant at Jobgether. This position is posted by Jobgether on behalf of Budderfly. We are currently looking for a Service Support Administrative Assistant in the United States.. This role plays a vital part in supporting the Technical Services team to ensure optimal system performance and high customer satisfaction. As a key contributor, you will manage vendor invoice approvals, customer billing disputes, and work order closures while coordinating communication between internal teams and service providers. Working in a fast-growing, mission-driven environment focused on sustainability and energy efficiency, you will help maintain seamless service delivery that positively impacts both customers and the planet.. Accountabilities:. . Oversee vendor invoice approval, billable entity selection, and all related administrative tasks.. . Manage customer billing disputes related to service support.. . Ensure accurate and timely closure of work orders in the company’s Work Order Management system.. . Review incoming service quotes and route them promptly to the appropriate Technical Support Associate.. . Act as liaison between the company and service providers to maintain positive vendor relationships and ensure billing/payment accuracy.. . Collaborate with contractor relations to assign preferred vendors to the correct service sites.. . Maintain high standards of customer and contractor satisfaction throughout the Technical Services scope.. . . Strong interpersonal, verbal, and written communication skills.. . Ability to coordinate multiple tasks concurrently and work both independently and as part of a team.. . Detail-oriented with strong analytical and problem-solving abilities.. . Willingness to work rotational weekend and holiday calls.. . Passion for energy savings and sustainability.. . Experience maintaining positive relationships with contractors and customers.. . Eagerness to continuously learn and develop both technically and professionally.. . Company Location: United States.