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Polish Speaking Customer Service Agent For The World's Largest Jewelry Company at Patrique Mercier Recruitment By Petra. Patrique Mercier Recruitment PT is excited to announce a remarkable opportunity for a Polish Speaking Customer Service Agent to join the world's largest jewelry company. In this esteemed role, you will provide outstanding support to Polish-speaking customers, helping them with their inquiries related to jewelry products, orders, and services. If you are passionate about luxury goods and dedicated to delivering exceptional customer experiences, this is the perfect opportunity for you to shine in a prestigious industry!. Responsibilities. . Deliver exceptional customer service to Polish-speaking clients through various channels, including phone, email, and live chat.. . Assist customers with inquiries about products, order status, returns, and jewelry care.. . Resolve customer complaints professionally, offering effective solutions to ensure customer satisfaction.. . Provide accurate information regarding the company's offerings, promotions, and policies.. . Document customer interactions and feedback meticulously for continuous improvement.. . Collaborate with other teams to enhance the customer experience and resolve complex inquiries.. . Stay informed about current trends in the jewelry industry to provide knowledgeable assistance.. . . Fluency in Polish is required; proficiency in English or another language is a plus.. . Previous experience in customer service, preferably in retail or luxury goods.. . Strong communication and interpersonal skills.. . Able to multitask and resolve issues effectively under pressure.. . Familiarity with customer service software and CRM systems is advantageous.. . Willingness to work flexible hours to accommodate customer needs.. . Company Location: Greece.