German Speaking Payment Support FinTech | Work In Greece - Fully Paid Relocation at Mercier Consultancy MD

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German Speaking Payment Support FinTech | Work In Greece - Fully Paid Relocation at Mercier Consultancy MD. Mercier Consultancy MD is excited to announce a remarkable opportunity for a . German Speaking Payment Support Specialist. in the fast-paced FinTech industry. This role offers a fully paid relocation package to Greece, allowing you to combine your career with an enriching life experience in a beautiful Mediterranean environment.. As a key member of our team, you will assist German-speaking clients with their payment solutions, ensuring they receive exceptional service and support throughout their journey.. Key Responsibilities. . Provide top-tier payment support to German-speaking clients via phone, email, and chat.. . Assist customers with inquiries related to payment processing and resolve any issues efficiently.. . Educate clients on payment solutions and guide them through the use of our platform.. . Document client interactions and feedback accurately for continuous improvement.. . Collaborate with internal teams to enhance service quality and develop user-friendly solutions.. . Stay updated on the latest trends in payment solutions and FinTech innovation to better assist clients.. . . Fluency in German (both written and spoken) is essential; knowledge of English is beneficial.. . Previous experience in customer service or support roles, particularly in FinTech or payment solutions, is preferred.. . Strong communication skills with a commitment to delivering exceptional customer experiences.. . Ability to handle multiple inquiries and work in a fast-paced environment.. . Proficient in using technology and computer systems.. . A proactive mindset with strong problem-solving abilities.. . Willingness to relocate to Greece and embrace the local culture and lifestyle.. . Company Location: Greece.