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Danish Speaking Customer Support Representatives for Luxury Jewelry - Athens at Patrique Mercier Recruitment JP. Patrique Mercier Recruitment JP is pleased to announce an opening for Danish Speaking Customer Support Representatives for a prestigious luxury jewelry brand in Athens, Greece!. This role provides a unique opportunity for you to engage with customers who appreciate fine craftsmanship and exquisite pieces. As a part of an upscale team, you’ll assist Danish-speaking clients with their inquiries regarding our luxurious jewelry collections, ensuring they receive a premium service experience that reflects the brand's values.. If you have a passion for luxury goods and enjoy building relationships with clients, we would love to have you join our team!. Key Responsibilities. . Deliver exceptional customer support to Danish-speaking clients through various channels including phone, email, and live chat.. . Assist customers with inquiries about product specifications, orders, and warranty information.. . Resolve customer issues and complaints in a timely and professional manner.. . Document all client interactions in the CRM system to maintain accurate records.. . Provide feedback and suggestions to improve service processes and enhance the customer experience.. . Stay updated on product knowledge, promotions, and trends to offer informed assistance.. . Collaborate effectively with team members to maintain a high standard of service.. . . Fluency in Danish and English, both written and spoken.. . Strong passion for luxury products, especially jewelry.. . Excellent communication and interpersonal skills.. . Previous experience in customer support or luxury retail is preferred.. . Ability to handle customer inquiries with patience and professionalism.. . Proactive, detail-oriented, and able to work as part of a team.. . Willingness to be based in Athens, Greece.. . Company Location: Denmark.