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Office Assistant - Customer Service & Administrative Support - USA at Scalesource. Office Assistant – Customer Service & Administrative Support. Client:. Superior Fence & Rail. Location:. Remote (Work from Home). Salary:. USD 1,200 - 1500 / month. ABOUT THE CLIENT. Superior Fence & Rail is a leading fencing company providing installation, repair, and maintenance solutions for residential and commercial clients across the United States. The company is known for quality workmanship, strong customer service, and reliable project delivery.. ROLE OVERVIEW. The Office Assistant supports daily customer communication, appointment coordination, and administrative workflows while assisting leadership and sales teams in keeping operations organized and efficient.. KEY RESPONSIBILITIES. 1. Customer Service & Appointment Coordination (50%). Handle inbound customer inquiries via phone, email, and text . Provide service, pricing, and appointment information . Schedule consultations and installation appointments . Qualify potential clients using provided scripts . Request customer feedback and reviews after project completion . 2. Administrative & Sales Support (50%). Support sales staff with scheduling and follow-ups . Track tasks and appointment completion . Maintain calendars and customer records . Assist in internal coordination and administrative tasks . REQUIRED QUALIFICATIONS. Experience in customer service or administrative roles . Strong phone communication skills . Ability to multitask and manage schedules . Professional English fluency . Comfortable working remotely and independently . TECHNICAL & SOFTWARE SKILLS. Experience with RingCentral or similar tools . CRM and scheduling platforms . Spreadsheet and data entry skills . IDEAL CANDIDATE PROFILE. Friendly and professional communicator . Highly organized and proactive . Comfortable working in customer-facing environments. Professional remote setup and reliable internet.. Strong Zoom presence and professional communication.. Introductory video submission required as part of the hiring process.. Company Location: Argentina.