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Spanish Speaking Customer Support for Online Travel Agency at Patrique Mercier Recruitment By Ierotheos. Patrique Mercier Recruitment is excited to offer an opportunity for a Spanish Speaking Customer Support Representative for an Online Travel Agency based in Athens, Greece. In this vital role, you will provide exceptional support to Spanish-speaking customers looking to book and manage their travel experiences. Your expertise in customer service and travel solutions will be essential in ensuring a positive experience for our clients. If you are passionate about travel and helping others, we encourage you to apply!. Responsibilities. . Deliver outstanding customer support to Spanish-speaking clients through phone, email, and chat related to travel bookings and inquiries.. . Assist customers with booking changes, cancellations, and general travel-related questions.. . Respond to and resolve customer issues and complaints promptly to enhance satisfaction.. . Maintain accurate records of customer interactions within the CRM system.. . Collaborate with internal teams to ensure effective service delivery and support.. . Stay informed about travel industry trends, company offerings, and policies to provide knowledgeable assistance.. . . Fluency in Spanish and English; additional language skills are a plus.. . Previous experience in customer support, preferably within the travel or tourism sectors.. . Excellent communication and interpersonal skills.. . Strong problem-solving skills and a customer-oriented approach.. . Familiarity with CRM systems and proficiency in standard office applications.. . A genuine interest in travel and helping customers achieve their travel goals.. . Willingness to relocate to Athens, Greece.. . Company Location: Greece.