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Greek Speaking Support For Online Travel Agency at Mercier Consultancy BG. Mercier Consultancy is thrilled to offer an opportunity for a Greek Speaking Support Specialist at our Online Travel Agency. In this vital role, you will engage directly with our Greek-speaking clients, providing them with comprehensive support and assistance regarding their travel inquiries and bookings. Your main responsibilities will include addressing customer questions about travel options, resolving any issues they encounter, and helping clients navigate our online booking platform. If you have a passion for travel and a commitment to delivering excellent customer service, we would love to see your application!. Responsibilities. . Provide outstanding support to Greek-speaking clients through phone, email, and chat.. . Assist customers with inquiries related to travel bookings, itineraries, and services.. . Resolve client issues effectively and efficiently, ensuring high levels of satisfaction.. . Guide clients through our online booking platform and address any technical questions they may have.. . Document customer interactions and gather feedback for continuous service improvement.. . Collaborate with internal teams to escalate and resolve complex issues as required.. . Stay informed about travel industry trends and company offerings to deliver accurate information.. . . Fluency in Greek and English, both written and spoken.. . Experience in customer support or related roles, ideally within the travel industry.. . Strong communication skills focused on effectively resolving client inquiries.. . Able to work both independently and collaboratively in a team environment.. . Comfortable utilizing technology and navigating online booking systems.. . Detail-oriented with excellent organizational skills.. . A genuine passion for travel and a desire to help clients in their travel planning.. . Flexibility to work varied hours, including weekends and holidays as necessary.. . Company Location: Spain.