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French Speaking Digital Store Consultant at Patrique Mercier Recruitment By Nellie. Patrique Mercier Recruitment FR is a prominent recruitment agency in Greece, dedicated to connecting skilled professionals with leading companies across various sectors. We are currently seeking a French Speaking Digital Store Consultant to join our enthusiastic team. In this pivotal role, you will engage with French-speaking customers, providing exceptional support and expert guidance on their digital shopping experiences. Your role will be crucial in enhancing customer satisfaction and facilitating successful online interactions.. Responsibilities. . Assist French-speaking customers by addressing their inquiries and providing expert advice on the digital store offerings.. . Acquire comprehensive knowledge of products and services to effectively meet customer needs.. . Conduct training sessions for customers on how to navigate and leverage digital store platforms.. . Collaborate with marketing and sales teams to develop strategies that enhance customer engagement.. . Gather and analyze customer feedback to identify opportunities for improving the digital shopping experience.. . Stay informed about the latest trends in e-commerce and digital retail to provide informed recommendations.. . Efficiently resolve customer issues or complaints related to their digital store experience.. . . Proficiency in French and English, both written and spoken.. . Experience in customer service, sales, or consulting, preferably within the e-commerce or digital retail field.. . Strong understanding of digital platforms and tools used in online retail.. . Excellent communication and interpersonal skills, focusing on a customer-centric approach.. . Self-motivated with the ability to work effectively in a fast-paced, dynamic environment.. . Familiarity with CRM systems and proficiency in Microsoft Office suite.. . Demonstrated problem-solving skills with a proactive approach to addressing customer needs.. . Company Location: Greece.