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German Speaking Customer Service for Insurance Company in Greece at Patrique Mercier Recruitment By Nellie. Patrique Mercier Recruitment FR is delighted to offer a position for a German Speaking Customer Service Representative at a reputable insurance company based in Greece. This role involves providing excellent customer support to German-speaking clients, assisting them with their insurance inquiries and claims.. Responsibilities. . Provide professional and efficient customer service to German-speaking clients via phone, email, and chat regarding insurance products and services.. . Assist customers with policy information, claims processing, and other insurance-related inquiries.. . Handle customer complaints and resolve issues promptly to ensure customer satisfaction and retention.. . Maintain comprehensive knowledge of company insurance products, terms, and conditions.. . Document customer interactions accurately and maintain detailed records for compliance.. . Collaborate with internal teams to facilitate prompt resolution of complex client issues.. . . Fluency in German and English, both written and spoken.. . Experience in customer service, preferably within the insurance or financial services sector.. . Strong communication and interpersonal skills.. . Ability to handle sensitive information with confidentiality and professionalism.. . Proficiency in customer service software and Microsoft Office applications.. . Detail-oriented with excellent problem-solving skills.. . Ability to work effectively both independently and as part of a team.. . Company Location: Austria.