We are redirecting you to the source. If you are not redirected in 3 seconds, please click here.

Czech Speaking Client Support Agent - Mercier Consultancy at Mercier Consultancy Europe. Mercier Consultancy Europe. is looking for a motivated Czech Speaking Client Support Agent to join our vibrant team. In this role, you will be responsible for providing top-tier support to our Czech-speaking clients, ensuring their inquiries and issues are addressed with quick and efficient solutions. Your ability to communicate effectively and empathetically will be crucial in maintaining strong client relationships and enhancing their overall experience with our services. If you are passionate about customer service and enjoy working in a dynamic environment, we would love to have you on board!. Responsibilities. . Respond to client inquiries and support requests via phone, email, and chat in Czech.. . Assist clients with product-related questions, account management, and troubleshooting.. . Collaborate with internal teams to resolve complex client issues and ensure prompt resolutions.. . Document client interactions accurately for future reference and quality improvement.. . Gather feedback from clients to identify service enhancement opportunities.. . Stay informed about product updates and industry trends to provide knowledgeable assistance.. . Participate in continuous training and development to advance your skills.. . . Fluency in Czech and English, both written and verbal, is essential.. . Experience in customer support, client services, or a related role is preferred.. . Strong communication and interpersonal skills with a focus on customer satisfaction.. . Ability to work collaboratively in a team and independently manage your tasks.. . Detail-oriented with excellent problem-solving capabilities.. . Familiarity with customer support software and tools is a plus.. . A positive attitude and adaptability in a fast-paced environment.. . Company Location: Greece.