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Client Success Manager at Twoconnect. . Conduct 20-25 client meetings per week to understand and address client needs effectively. . . Serve as the primary point of contact for clients, fostering strong, long-term relationships. . . Ensure client satisfaction by providing timely and high-quality service. . . Track and follow up on client queries to ensure timely resolution. . . Maintain accurate records of client interactions in HubSpot, ensuring comprehensive documentation. . . Work closely with the local PH team to align on strategies for supporting staff development. . . Provide input and feedback to enhance team performance and client service delivery. . . Support training initiatives to improve team skills and efficiency. . . . Bachelor’s degree in Business Administration, Human Resources, or a related field. . . 5+ years of proven experience in a client-facing role, with strong communication and interpersonal skills. . . Proficiency in using HubSpot for client management and reporting. . . Ability to manage a high volume of client interactions while maintaining exceptional service quality.  . . Strong organizational skills and attention to detail. . . Proactive and solutions-oriented approach to client service. . . Collaborative team player with the ability to work across diverse teams. . . Candidates from Metro Manila will be prioritized as this role will be mostly working from home but may need to work onsite on a quarterly basis.. Company Location: Philippines.