
Engagement Manager (Remote - US) at Jobgether. This position is posted by Jobgether on behalf of Clutch. We are currently looking for an Engagement Manager in United States.. As an Engagement Manager, you will lead multiple customer onboarding projects, ensuring seamless implementation and measurable success. You will manage around eight client engagements at a time, driving execution, accountability, and communication between all stakeholders. This role requires strong project management skills, the ability to build trusted relationships with executive sponsors, and a passion for delivering value. You will also contribute to the continuous improvement of methodologies, tools, and practices, while developing a deep understanding of the credit union ecosystem. This is a dynamic opportunity to combine leadership, technical acumen, and customer engagement in a high-growth, fast-paced environment.. Accountabilities:. · Manage customer onboarding projects from initiation through successful implementation, ensuring milestones, deliverables, and timelines are consistently met.. · Develop detailed project plans, schedules, and communication strategies for internal and external stakeholders.. · Lead milestone meetings, provide weekly status updates, and proactively address risks to keep projects on track.. · Partner with executive-level sponsors to align solutions with business objectives and drive measurable outcomes.. · Build strong relationships with customer stakeholders, becoming a trusted advisor on industry best practices.. · Track and manage project scope, including preparing change orders when needed.. · Coach and mentor project teams to foster collaboration and accountability.. · Contribute to the design and refinement of methodologies, templates, and tools to enhance delivery capabilities.. · 7+ years of experience in project management, customer success, or enterprise software implementations.. · Strong communication and presentation skills, with the ability to influence stakeholders at all levels including VP and C-suite.. · Proven ability to lead meetings with customers, manage multiple engagements simultaneously, and navigate complex integration challenges.. · Expertise with both waterfall and agile methodologies.. · Ability to understand, document, and translate business requirements into actionable solutions.. · Track record of building trusted client relationships and delivering high customer satisfaction.. · Executive presence, consultative mindset, and strong leadership skills.. · Comfortable creating structure in ambiguous situations and adapting in a fast-paced environment.. · Passion for continuous learning, product expertise, and contributing to a high-growth organization.. Company Location: United States.