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Spanish Speaking VIP Customer Support Agent at Patrique Mercier Recruitment By Ierotheos. Patrique Mercier Recruitment is thrilled to announce an opening for a Spanish Speaking VIP Customer Support Agent. This unique position involves working directly with our esteemed customers to provide unparalleled support and service. As a VIP Customer Support Agent, you will be the primary point of contact for our high-profile clients, ensuring their needs are met with the utmost care and professionalism. Your role is crucial in maintaining strong relationships and delivering exceptional experiences, reflecting the company’s commitment to excellence.. Responsibilities. . Serve as the main contact for VIP Spanish-speaking customers, delivering top-notch support via phone, email, and chat.. . Proactively address customer inquiries, providing informative and detailed responses regarding our products and services.. . Resolve customer issues and complaints efficiently, ensuring a high level of satisfaction.. . Document all customer interactions accurately in the CRM system.. . Collaborate closely with other departments to ensure a seamless service experience for VIP clients.. . Maintain a deep understanding of company products and services to offer expert guidance.. . . Fluency in Spanish and English; knowledge of additional languages is a plus.. . Proven experience in customer support, especially with VIP or high-net-worth clients is preferred.. . Exceptional communication and interpersonal skills with an emphasis on customer service.. . Strong problem-solving abilities and attention to detail.. . Experience with CRM systems and standard office software.. . Ability to work both independently and collaboratively in a fast-paced environment.. . Company Location: Greece.