
German Speaking Customer Service for Pharmaceuticals industry at Patrique Mercier Recruitment. Patrique Mercier Recruitment is excited to announce an outstanding opportunity for a German Speaking Customer Service representative within the pharmaceuticals industry. As the leading agency specializing in helping candidates find jobs in their native language across international borders, we prioritize aligning the right candidates with the right employers. Our expertise spans across various industries including social media, gaming, healthcare, retail & e-retail, travel, automotive, financial services, insurance, energy, and telecommunications. At Patrique Mercier Recruitment, we take pride in providing our clients with tailored recruitment processes, ensuring that we understand both the unique needs of the employers and the aspirations of candidates. This position is perfect for individuals who are passionate about providing exceptional customer service and are eager to contribute to the pharmaceutical sector, working in a dynamic environment where communication is key. Join us to be part of a team that not only values linguistic skills but also embraces cultural diversity to facilitate outstanding customer interactions on an international stage.. Responsibilities. . Provide exceptional customer service to German-speaking clients in the pharmaceuticals industry.. . Assist customers with inquiries related to products, services, and orders via phone, email, and chat.. . Resolve customer complaints efficiently while ensuring customer satisfaction.. . Maintain a thorough understanding of pharmaceutical products and services to provide accurate information.. . Document and track customer interactions in our CRM system.. . Collaborate with team members to improve service quality and overall customer experience.. . Adhere to company policies and procedures while upholding the highest standards of professionalism.. . . Fluent in German (both written and spoken) with excellent communication skills.. . Experience in customer service, preferably in the pharmaceuticals or healthcare industry.. . Strong problem-solving skills and a customer-oriented mindset.. . Ability to work in a fast-paced environment and handle multiple tasks simultaneously.. . Technical proficiency with CRM software and customer support tools.. . Capable of working independently as well as part of a team.. . Willingness to learn about pharmaceutical products and industry regulations.. . Company Location: Greece.