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Hungarian Speaking Client Support Agent In Greece - Mercier Consultancy at Mercier Consultancy Europe. Mercier Consultancy Europe. is seeking a motivated Hungarian Speaking Client Support Agent to join our dynamic team in Greece. This role provides an excellent opportunity for individuals who are passionate about delivering outstanding customer service. As a Hungarian Speaking Client Support Agent, you will be the key contact for our Hungarian-speaking clients, assisting them with their inquiries and ensuring a top-quality service experience. If you're ready to make a positive impact and thrive in a multicultural environment, we want to hear from you!. Responsibilities. . Assist Hungarian-speaking clients via phone, email, and chat with their inquiries and support requests.. . Provide effective guidance on product information, account management, and troubleshooting issues.. . Work closely with internal teams to resolve complex client concerns quickly and effectively.. . Document client interactions thoroughly to enhance service quality and support improvements.. . Gather feedback from clients to identify opportunities for enhancing service delivery.. . Stay informed about product updates, industry trends, and best practices in customer support.. . Participate in continuous learning and professional development activities.. . . Fluency in Hungarian and English, both written and spoken, is essential.. . Previous experience in customer service or related fields is preferred.. . Excellent communication and interpersonal skills with a focus on client satisfaction.. . Ability to work both independently and collaboratively within a team.. . Detail-oriented and effective at problem-solving.. . Familiarity with customer support software and tools is an advantage.. . A proactive attitude and flexibility in a fast-paced work environment.. . Company Location: Greece.