We are redirecting you to the source. If you are not redirected in 3 seconds, please click here.

Dutch Speaking Customer Service for Fashion & Apparel Department at Mercier Consultancy BG. Mercier Consultancy is thrilled to announce an opening for a Dutch Speaking Customer Service Agent in our Fashion & Apparel Department. In this vibrant role, you will serve as the primary contact for our Dutch-speaking customers, assisting them with inquiries about our fashion products, helping them place orders, and providing styling advice. Your passion for fashion and commitment to exceptional service will play a critical role in enhancing our customers' shopping experience. If you are enthusiastic about fashion and have strong communication skills, we’d love for you to join our dynamic team.. Responsibilities. . Provide outstanding customer service in Dutch for fashion-related inquiries and assistance.. . Guide clients through the purchasing process, including order placements, modifications, and cancellations.. . Offer detailed information about products, including sizes, styles, and availability.. . Handle customer complaints and resolve issues with professionalism and care.. . Document customer inquiries and feedback to support improvements in service delivery.. . Collaborate with the merchandising team to remain informed about new arrivals and promotions.. . Stay updated on fashion trends and industry standards to better assist customers.. . . Fluency in Dutch and English, both written and spoken.. . Experience in customer service, particularly in fashion retail is a plus.. . Strong communication skills and a genuine passion for fashion and customer service.. . Ability to efficiently handle multiple inquiries and tasks simultaneously.. . Familiarity with customer service software and online retail platforms is an advantage.. . Detail-oriented, with strong problem-solving abilities.. . Willingness to work flexible hours, including weekends and holidays, as necessary.. . Company Location: Portugal.