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Technical Support Engineer at Solplanet. Our belief:. . At SOLPLANET, we are driven by a simple idea: solar for everybody. . We strive to create the best possible experience for distributors, installers and end users. . That´s why our solar inverters, energy storage systems and EV chargers are easy-to-install, reliable and user friendly. . Who We Are:. . Private equity-backed AISWEI is a leading provider of renewable energy solutions - providing the world with solar inverters, batteries, EV chargers, heat pumps, and energy management solutions. . AISWEI has more than 15 years of expertise in R&D and manufacturing, with a strong technology heritage from both Germany and China. . With 32 GW of annual production volumes (2024), AISWEI is one of the largest manufacturers of solar string inverters world-wide. . AISWEI is operating under its own brand in China and its SOLPLANET brand internationally, and is trusted by leading global brands as an ODM service provider. . Our team passionately believe that that we are all fellow citizens of one planet, and we are truly honored about deploying our solutions to local societies worldwide – every day. . How you´ll help us:. As a Technical Support Engineer, you will . . Support customers by training, providing application engineering services and general technical consultancy in solar photovoltaic inverters, energy storage systems and EV chargers . . Develop and maintain strong and synergetic relationships with key stakeholders in Solplanet´s distributor, installer and/or EPC network.. . Collaborate with the sales teams to maintain customer relationships, gain customer trust and strengthen customer loyalty . . Deliver online or onsite training to customers such as distributors and installers.. . Establish and maintain knowledge of current and upcoming local regulatory requirements related to Solplanet products . . Leverage your technical know-how and insight into the competitive landscape to proactively provide feedback/suggestions to Product Management to enhance Solplanet’s product roadmap.. . Work closely with Solplanet’s service teams and service partners in EMEA to assist our customers in the after-sales phase.. . Your background and skills:. . Bachelor or above technical degrees, preferably in electrical engineering, renewable energy, photovoltaic engineering, or similar disciplines. . . Fluent in Romanian language and business fluent in English.. . In-depth knowledge of the technical requirements for PV, energy storage systems, EV chargers in the distribution and/or utility scale segments, including product specifications, grid code requirements, competitive landscape, tender requirements etc.. . Ability to work independently and focused in a dynamic, fast-paced environment.. . Quick learner with desire to deepen knowledge in the renewable energy industry.. . Prior work experience in a PV related industry is not a necessity but will be an advantage.. . Your attributes:. . Self-motivated and performance driven. . Excellent interpersonal and communication skills. . Can-do attitude and hands-on mindset. . Proactive, dynamic, solution and customer oriented. . Company Location: Romania.