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Polish Speaking Customer Service Agent For A Swiss Buy Now, Pay Later Provider at Patrique Mercier Recruitment By Petra. Patrique Mercier Recruitment PT is delighted to present an exciting opportunity for a Polish Speaking Customer Service Agent to join a reputable Swiss buy now, pay later provider. In this role, you will be a key player in delivering outstanding service to Polish-speaking customers, assisting them with inquiries and providing support related to payment solutions. If you are customer-focused, fluent in Polish, and eager to work in a rapidly growing financial technology sector, we invite you to apply for this dynamic position!. Responsibilities. . Provide exceptional customer service to Polish-speaking clients via phone, email, and chat.. . Assist customers with inquiries related to account management, payment processing, and product features.. . Effectively resolve customer complaints and ensure their satisfaction.. . Educate customers about the company’s services, policies, and promotional offers.. . Document customer interactions accurately to facilitate continuous improvement.. . Work collaboratively with internal teams to address and resolve complex issues.. . Stay updated on industry trends and changes in payment solutions to provide informed assistance.. . . Fluency in Polish is essential; proficiency in English is highly desirable.. . Previous experience in customer service, ideally in the financial technology or e-commerce sectors.. . Strong communication skills and customer-oriented mindset.. . Able to remain calm and efficient under pressure.. . Familiarity with customer service tools and financial software is advantageous.. . Willingness to work flexible hours to meet customer needs.. . Company Location: Greece.