Spanish Speaking Email Support Specialist at Patrique Mercier Recruitment By Ierotheos

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Spanish Speaking Email Support Specialist at Patrique Mercier Recruitment By Ierotheos. Patrique Mercier Recruitment is looking for a Spanish Speaking Email Support Specialist to join our team and provide outstanding assistance to our Spanish-speaking customers. In this role, you will be responsible for managing and responding to customer inquiries via email, ensuring timely and accurate support. Your focus will be on delivering a high-quality customer experience while resolving issues and answering questions effectively. If you are detail-oriented and have a passion for helping others, we would love to hear from you!. Responsibilities. . Respond promptly to customer inquiries and requests via email in Spanish.. . Provide detailed solutions and information regarding products and services.. . Troubleshoot and resolve customer issues efficiently and professionally.. . Document customer interactions accurately in the CRM system.. . Maintain a high level of customer satisfaction by delivering effective support.. . Stay informed about product updates and company policies to ensure accurate assistance.. . . Fluency in Spanish and English; knowledge of additional languages is a plus.. . Previous experience in customer service or email support is preferred.. . Excellent written communication skills with a strong attention to detail.. . Strong problem-solving abilities and a proactive approach to customer service.. . Familiarity with CRM systems and standard office software.. . Ability to work independently and manage multiple tasks in a fast-paced environment.. . Company Location: Greece.