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Senior Service Designer at Jobgether. This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Senior Service Designer in Alabama (USA) or California (USA).. As a Senior Service Designer, you will help shape and deliver innovative, human-centered solutions for complex enterprise environments. You will lead the design of services and interfaces, working across the full lifecycle — from stakeholder engagement and discovery to prototyping, execution, and evaluation. This role offers the opportunity to drive strategic initiatives while embedding design-thinking best practices in highly impactful projects. You will work collaboratively with cross-functional teams, champion user experience, and play a key role in advancing a design-driven culture. If you are passionate about creating meaningful, scalable solutions that improve the user journey, this position will provide a rewarding platform to make a difference.. . Accountabilities. . Lead discovery and design execution by facilitating interviews, co-design sessions, wireframing, and prototyping.. . Partner with business and functional leaders to define challenges, prioritize impactful initiatives, and create a long-term design roadmap.. . Apply design-thinking principles to facilitate collaborative sessions that enhance both customer and employee experience.. . Collaborate with analysts and engineers to ensure user-centric, highly usable services and interfaces.. . Advocate for research-based, human-centered design methods, and guide stakeholders toward a user-first culture.. . Mentor peers, support hiring efforts, and contribute to the organization’s design community of practice.. . . . Bachelor’s degree in computer science, information systems, engineering, UX design, visual design, or related field; or equivalent experience.. . At least 7 years of relevant service design or UX experience.. . Eligibility to obtain and maintain a Public Trust clearance, with current U.S. residency required.. . Strong background in digital transformation, customer experience, and agile environments.. . Proven ability to design for data-sensitive products and lead human-centered design initiatives.. . Excellent communication skills, with the ability to write clear reports and present effectively to diverse audiences.. . Desired: Experience with Salesforce Experience Cloud, Service Cloud, or Lightning Web Components.. . Desired: Familiarity with research operations, user testing, contextual inquiry, and tools such as Dovetail.. . Company Location: United States.