Account Manager at Weekday AI. This role is for one of the Weekday's clients. Min Experience: 3 years. Location: India. JobType: full-time. We are looking for a dynamic and customer-focused . Account Manager. to drive the success of key enterprise client accounts. This role serves as a critical liaison between clients, business development, and technology teams, with responsibility for strengthening relationships, ensuring successful product adoption, and driving account growth through upselling and cross-selling. The ideal candidate thrives in a fast-paced, agile environment and brings strong ownership, multitasking ability, and a consultative approach to client management.. Key Responsibilities. Play a key role in . new business pitches. and take ownership of the effective onboarding of new enterprise clients. . Act as the . primary point of contact. for all customer-related matters, ensuring high levels of satisfaction and engagement. . Build and maintain . trusted advisory relationships. with key accounts, customer stakeholders, and executive sponsors. . Identify and develop . growth opportunities within existing accounts. , driving retention, upselling, and cross-selling initiatives. . Proactively assess, clarify, and validate customer requirements, documenting them clearly as . Statements of Work (SOWs). . . Work cross-functionally with business development, marketing, technology, and finance teams to ensure timely and successful solution delivery aligned with client objectives. . Track market and competitive trends using CRM and analytics tools, providing insights to refine account and growth strategies. . Requirements. Bachelor’s degree or higher in Sales, Marketing, Logistics, Supply Chain Management, or a related field from a reputed institution. . . 4+ years of experience. in enterprise account management or business development within a SaaS organization. . Proven ability to manage and grow multiple enterprise accounts with a . customer-first and ownership-driven mindset. . . Strong experience in . system integrations, requirement gathering, SOW preparation, RFI/RFP documentation, and cross-functional project coordination. . . Excellent written and verbal communication skills, with the ability to influence, negotiate, and deliver formal presentations. . Consultative sales background or prior experience as a . Solutions Engineer. is a strong plus. . Confident, energetic, and adaptable professional with strong organizational, judgment, and decision-making skills. . Ability to perform effectively under . continual deadline pressure. in a fast-moving environment. . Skills. SaaS Account Management · Enterprise Accounts · Account Farming · Client Relationship Management. Company Location: India.
Account Manager at Weekday AI