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Czech Speaking Customer Service Banking - Athens, Greece at Patrique Mercier Recruitment JP. Patrique Mercier Recruitment JP is thrilled to offer an exciting opportunity for a Czech Speaking Customer Service Representative in Athens, Greece! In this role, you will be the primary point of contact for our esteemed Czech-speaking clients in the banking sector, ensuring they receive top-tier support and assistance. Embrace the rich culture and history of Athens while contributing to a vibrant team that values exceptional customer service. If you're eager to make a difference and grow in your career, we invite you to apply!. Key Responsibilities. . Engage with Czech-speaking customers through various communication channels, providing outstanding service and support.. . Assist clients with inquiries related to banking products, account management, and financial services.. . Effectively resolve customer issues and complaints, ensuring client satisfaction.. . Maintain knowledge of the bank’s products and services to assist customers accurately.. . Document customer interactions meticulously for accurate record-keeping and follow-up.. . Collaborate with colleagues to enhance service delivery and improve customer experiences.. . Participate in training and professional development opportunities to advance your expertise in banking.. . . Fluency in Czech and English, both written and spoken.. . Excellent communication skills with a strong focus on customer orientation.. . Previous experience in customer service, ideally within a banking context, is a plus.. . Strong problem-solving abilities and capability to work under pressure.. . Detail-oriented with an emphasis on maintaining high service standards.. . A collaborative team player with a positive, proactive approach.. . Willingness to relocate to Athens and immerse yourself in a new cultural experience.. . Company Location: Slovakia.