Operations Coordinator - ATM Network at Euronet – EFT Segment

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Operations Coordinator - ATM Network at Euronet – EFT Segment. Euronet. seeks to employ a proactive A. TM. . Operations Coordinator. , to join our Operations team in Morocco and be part of a Global organization. . The successful candidate will be based in Marrakesh with mission to support and oversee the Operations activities of our ATM Network in Marrakesh.. KEY RESPONSIBILITIES:. . Coordinate with third-party service providers (Security, Installation, Transportation, etc.) for ATM installations and de-installations across Switzerland.. . Monitor ATM operations, ensuring quick resolution of faults by service providers, and act as the main contact for on-site engineers/technicians.. . Serve as the first point of contact for the sales team during new ATM installations and communicate with clients when needed.. . Manage ATM inventory, track site status, and analyze network performance to suggest improvements, maintaining KPIs and reports for internal and client use.. . Conduct site visits, train local staff, and provide remote support for incident resolution via phone or email.. . Regular reporting ( service providers KPIs, internal reporting) and review of service performance with local providers .. . Project management, testing and supporting implementation.. . University degree with Engineering or IT orientation, or equivalent professional experience.. . Minimum 3 years of experience in the Operations or Information Technology functions, in such sectors as banking, financial services, telecommunications or retail.. . Prior experience in project coordination, ATM systems and ATM software will be considered a plus.. . A proven track record in planning, issue management and quality assurance in complex IT and operational projects with different platforms and systems. A solid track record in on-time delivery of projects, meeting budgets and satisfying the functional expectations of different parties.. . Strong analytical and problem-solving skills.. . Strong communication skills.. . International corporate experience.. . Valid category B driving license.. . Regular field work.. . English – professional level.. . Company Location: Morocco.