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Italian Speaking Customer Service for Telecommunications industry at Patrique Mercier Recruitment. Join Patrique Mercier Recruitment, a leading agency dedicated to connecting candidates with job opportunities in their native language across different countries. We specialize in a wide range of industries, including social media, gaming, healthcare, retail & e-retail, travel, automotive, financial, insurance, energy, and telecommunications. We take pride in our recruitment process, designed to ensure that only the best candidates are matched with the right employers, thereby helping individuals find their dream jobs abroad. We are currently seeking an enthusiastic Italian Speaking Customer Service Representative for the Telecommunications industry. This role offers the opportunity to leverage your linguistic skills while providing exceptional support to customers in a fast-paced and dynamic environment. You will collaborate with a skilled team that is committed to delivering quality service and fostering customer satisfaction. If you are passionate about helping others and are eager to grow your career in a vibrant industry, we encourage you to apply and be part of our mission to connect talent with opportunity.. Responsibilities. . Provide exceptional customer service support to Italian-speaking clients in the telecommunications sector.. . Resolve customer inquiries and issues efficiently and effectively.. . Maintain a strong knowledge of telecommunications products and services.. . Assist customers with billing inquiries and account information requests.. . Document customer interactions and feedback in the system for future reference.. . Collaborate with team members to improve service delivery and create a positive customer experience.. . Stay updated on industry trends and changes in telecommunications to provide informed assistance.. . . Fluency in Italian and excellent communication skills in English.. . Proven experience in customer service, preferably in the telecommunications industry.. . Strong problem-solving skills and the ability to handle challenging customer interactions.. . Familiarity with customer service software and CRM systems.. . Ability to work in a fast-paced environment and manage multiple tasks effectively.. . Strong attention to detail and organizational skills.. . A team-oriented mindset with a commitment to customer satisfaction.. . Company Location: Greece.