Product Analyst at AssistRx

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Product Analyst at AssistRx. As a Product Analyst, you will play a critical role in supporting the strategy, development, and optimization of our patient support offerings. You will work closely with product managers, operations, data teams, and client-facing stakeholders to analyze performance, identify opportunities, and inform product decisions with data-driven insights..  . This role requires strong analytical skills, attention to detail, and a deep understanding of healthcare workflows and compliance standards.. . Product & Portfolio Analytics. . . Analyze product usage, operational performance, and patient outcomes across digital and service-based offerings.. .  Develop dashboards and reports to track KPIs such as time-to-therapy, patient retention, program adoption, and client satisfaction. . . Market & Client Insights. . . Support competitive analysis, market research, and client feedback synthesis to inform roadmap prioritization.. . Assist in preparing business cases and opportunity assessments for new features or service enhancements.. . . Requirements & Documentation. . . Translate business needs into clear product requirements, user stories, and process flows.. . Maintain product documentation, including feature specs, SOPs, and compliance checklists.. . . Cross-Functional Collaboration. . . Work with data science, engineering, and operations teams to validate hypotheses and support product experiments.. . Partner with compliance and regulatory teams to ensure data handling and reporting meet industry standards (e.g., HIPAA, 21 CFR Part 11).. . . Performs other related duties as assigned by management.. .  . . Bachelor’s degree in life sciences, business, data analytics, or related field.. . 2–4 years of experience in product analysis, business analysis, or healthcare operations.. . Experience in life sciences, healthcare, or patient services preferred.. . Strong proficiency in Excel, SQL, and data visualization tools (e.g., Tableau, Power BI).. . Familiarity with product management tools (e.g., Jira, Confluence) and Agile methodologies.. . Excellent communication and documentation skills.. .  .  . COMPETENCIES:. . . Analytical.  - Synthesizes complex or diverse information; Collects and researches data; Uses intuition and experience to complement data; Designs workflows and procedures.. . . Diversity.  - Demonstrates knowledge of EEO policy; Shows respect and sensitivity for cultural differences; Educates others on the value of diversity; Promotes a harassment-free environment; Builds a diverse workforce.. . . Ethics.  - Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and ethically; Upholds organizational values.. . . Initiative.  - Volunteers readily; Undertakes self-development activities; Seeks increased responsibilities; Takes independent actions and calculated risks; Looks for and takes advantage of opportunities; Asks for and offers help when needed.. . . Oral Communication.  - Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings.. . . Planning/Organizing.  - Prioritizes and plans work activities; Uses time efficiently; Plans for additional resources; Sets goals and objectives; Organizes or schedules other people and their tasks; Develops realistic action plans.. . . Problem Solving.  - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem-solving situations; Uses reason even when dealing with emotional topics.. . . Written Communication.  - Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information.. . . Business Acumen . – Understands business implications of decisions; Displays orientation to profitability; Demonstrates knowledge of market and competition; Aligns work with strategic goals. . . Company Location: United States.