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E-commerce Operation Manager at Remote VA. Position Title:. E-commerce Operations Manager . Location:. Remote work. Job Description:. We are seeking a detail-driven and proactive . E-commerce Operations Manager. to oversee the day-to-day operations of our . Amazon. and . BWP. storefronts. This role encompasses managing inventory, optimizing listings, and delivering excellent customer service to ensure a seamless online shopping experience. The ideal candidate is resourceful, organized, and experienced in navigating Amazon Seller Central and related platforms.. Key Responsibilities:. . Manage all product listings on Amazon and BWP, ensuring accuracy, SEO optimization, and brand consistency. . Monitor and maintain stock levels across platforms; coordinate restocking and updates with the warehouse team. . Respond promptly and professionally to customer inquiries, concerns, and reviews. . Track store performance metrics and deliver actionable insights to improve sales and customer satisfaction. . Oversee order processing, fulfillment coordination, and returns. . Collaborate with the marketing team to implement promotional strategies. . Maintain and analyze daily performance logs using Excel or similar tools. . Ensure compliance with marketplace policies and operational best practices. . Qualifications:. Required:. . At least . 1 year of experience managing Amazon storefronts. , including Seller Central. . Proficient in . Microsoft Excel. , with ability to manage and analyze data. . Excellent communication and customer service skills. . Strong organizational abilities and attention to detail. . Familiarity with tools such as . Shopify. , . Monday.com. , . Grasshopper. , or similar platforms. . Ability to work independently and meet deadlines consistently. . Preferred:. . Experience managing BWP or other niche marketplaces. . Basic knowledge of graphic editing or product photography standards. . Prior experience in consumer goods or food product industries is a plus. . Company Location: Philippines.